

| Administrator: | Aon Affinity Travel Practice |
| Insurance Company: | Arch Insurance Company |
| Emergency Assistance Provider: | CareFree Travel Assistance™ |

File a Claim:
NorwegianCare® Travel Protection Plan Details
- Cancellation protection is provided by Norwegian Cruise Line in all states except NY. In NY, Trip Cancellation is underwritten by Arch Insurance Company.
- Travel Insurance Benefits are underwritten by Arch Insurance Company.
- Emergency Assistance services are provided by CareFree Travel Assistance™
Please select your state of residence from the list below to download you full policy. Select ‘Other’ if your state of residence is not listed.
Bookings 2/1/26 and forward:
Bookings 1/31/26 and prior, please click here
For more information on the general features and pricing of Travel Protection Plans, click here.
Cancellation Penalty Waiver Program – non-insurance feature provided by Norwegian Cruise Line
The Cancellation Penalty Waiver Program provided by Norwegian Cruise Line reimburses up to 100% of the otherwise non-refundable value of your prepaid cruise vacation in cash should you need to cancel your cruise vacation for any one of the specified reasons provided, such as sickness or injury of your traveling companion or family member, among others. Limitations and/or restrictions may apply.
New York Residents Only: Trip Cancellation benefits are underwritten by Arch Insurance Company. Program terms, limitations, and exclusions may apply.
Cancel for Any Reason NorwegianCare® Credit Program – non-insurance feature provided by Norwegian Cruise Line
In the event that you are unable to depart on your cruise vacation for a reason not provided in the Cancellation Penalty Waiver Program, or for a reason that is otherwise restricted, Norwegian Cruise Line will provide you with a NorwegianCare Credit equal to 90% of the non-refundable value of your pre-paid travel arrangements booked with Norwegian Cruise Line. You must purchase NorwegianCare to receive this program benefit. This program may be purchased separately from the Travel Insurance benefits. Plan terms, limitations, and exclusions may apply.
New York Residents Only: The Cancel for Any Reason Credit program can be purchased separately. Program terms, limitations, and exclusions may apply.
Travel Insurance Benefits – underwritten by Arch Insurance Company
Trip Interruption
The plan reimburses up to 150% of the otherwise non-refundable of the pre-paid, unused cruise expenses, and additional travel expenses as defined, if your trip is interrupted for one of the specified reasons provided, including but not limited to the unexpected sickness or injury of your traveling companion. Limitations and/or restrictions may apply.
Trip Delay
The plan may reimburse up to $1,000 if your trip is delayed for 3 hours or more for covered reasons, such as Common Carrier delay.
Emergency Accident and Sickness Medical Expenses
Coverage up to $50,000 for Accident and $50,000 for Sickness expenses, including copays and deductibles, that you incur while you are on your trip. Coverage may be secondary to your primary and supplemental medical insurance. In many states, coverage is excess to the primary or supplemental medical insurance that you may already have. This means that you may be asked to file a claim with your primary and/or supplemental insurance providers first and this plan will provide reimbursement for eligible expenses which were not covered by the other providers. This includes deductibles, co-pays, follow-up care, etc. that you incur within 1 year of the date of your Accident or onset of your Sickness.
Emergency Medical Evacuation and Repatriation of Remains
Coverage up to $250,000 for the cost of necessary medical transportation services and coverage up to $50,000 for repatriation expenses. Must be coordinated by the Assistance Provider.
Baggage and Personal Effects
Coverage up to $1,500 for loss, theft, or damage to your bags or personal effects, provided you have taken all measures to protect, save and or recover property. Secondary to any coverage you may have for the lost or damaged items.
Baggage Delay
Coverage up to $500 if your bags are delayed by a Common Carrier for 24 hours or more. Secondary to any coverage you receive from the Common Carrier.
Depending on your state of residence, this benefit may be excess to other coverage that you may have. You may be asked to file a claim with the party or parties responsible for the loss first, before claiming under this plan.
Worldwide Emergency Assistance – services provided by CareFree Travel Assistance™
24/7 Travel Assistance, Medical Assistance, Emergency Services
Within the U.S. and Canada: 1-877-303-5909 | Outside the U.S. and Canada, call collect: 1-516-342-4594
