Why Cruise Care? To help protect you from the unexpected!

Enjoy some peace of mind, no matter what life throws your way. CruiseCare may help protect you before, during and after your voyage with cancellation and interruption benefits, sickness and accident medical services, and baggage protection.

Celebrity CruiseCare


The Cancellation Penalty Waiver and Cruise Vacation Cancellation Enhancement Program - non-insurance features provided by Celebrity Cruise Line

  • Cancellation Penalty Waiver*: up to 100% of cash back for Celebrity cancellation fees if you cancel for a specified reason
  • Cancel For Any Reason Cruise Vacation Enhancement: up to 90% of Celebrity cancellation fees in the form of a future cruise credit if you cancel for any other reason

*Notice to New York and Hawaii residents only: The Cancellation Penalty Waiver is not available in New York and Hawaii. Instead, Trip Cancellation benefits are underwritten by Arch Insurance Company. In addition, the Cancel for Any Reason Cruise Vacation Enhancement can be purchased separate from the Travel Insurance Benefits. Contact Aon Affinity at 1-888-722-2195.

Travel insurance benefits underwritten by Arch Insurance Company

  • Trip Interruption: up to 150% of total trip cost if you can't start or finish your cruise vacation because you're sick or hurt, there's a death in the family or another covered reason
  • Trip Delay: up to $2,000 ($250/day) for catch-up expenses if you’re delayed for 3 or more hours
  • Missed Connection: up to $300 if you miss your trip departure for covered reasons by 3 or more hours
  • Emergency Accident Medical: up to $25,000 if you get hurt on your cruise vacation
  • Emergency Sickness Medical: up to $25,000 if you get sick on your cruise vacation
  • Emergency Medical Evacuation: up to $50,000 if you need emergency medical transportation
  • Baggage Protection: up to $1,500 ($500/item) if your bags are lost, stolen, or damaged
  • Baggage Delay: up to $500 to buy necessary personal items if your bags are delayed for 24 hours or more



Worldwide Emergency Assistance, services provided by CareFree Travel Assistance™

Enjoy 24/7 global assistance during your trip. Services include:

  • CareFree Travel Assistance™
  • Medical Assistance
  • Emergency Services

CruiseCare is not in effect until the plan cost has been received by Celebrity, in addition to any cruise deposits/payments due.

For more information on the general features and pricing of Travel Protection Plans, click here.




CruiseCare Plan Details

Please select your state of residence from the list below to download your full policy. Select 'Other' if your state of residence is not listed.

DEPARTURES ON OR AFTER 1/1/2024


BETWEEN 1/1/23 AND 12/31/23


Departures between 1/25/22 and 12/31/22


Departures between between 12/1/2020 and 1/24/2022

If you need to file a claim, please visit www.aontravelclaim.com

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