Why Cruise Care? To help protect you from the unexpected!

What if you or a family member gets sick or hurt and you can’t go on your cruise vacation? Or your flight to the cruise is delayed? What if your bags are lost, stolen, or damaged? Or, they’re delayed and you need to buy some items until they show up? What if you get sick or hurt on your trip? What if you need an emergency medical evacuation?

CruiseCare can help! Here are some highlights:


The Cancellation Penalty Waiver and Cruise Vacation Cancellation Enhancement Program - non-insurance services provided by Azamara Club Cruises

  • Trip Cancellation*: up to 100% back if you cancel your cruise for one of the program’s specific reasons
  • Cancel for Any Reason*: 75% future cruise credit if you cancel for any reason (and we mean ANY reason!)

*Notice to Minnesota, Missouri and New York residents only: Trip Cancellation benefits are underwritten by Arch Insurance Company. In addition, Cancel for Any Reason credits can be purchased separate from the Travel Insurance Benefits. Contact 1-888-722-2195 for details.

Travel insurance benefits underwritten by Arch Insurance Company

  • Trip Interruption: up to total trip cost if you can't start or finish your cruise vacation because you're sick or hurt, there's a death in the family or another covered reason
  • Trip Delay: up to $500 for catch-up expenses
  • Accident Medical: up to $10,000 if you get hurt on your cruise vacation
  • Sickness Medical: up to $10,000 if you get sick on your cruise vacation
  • Emergency Medical Evacuation: up to $25,000 if you need emergency medical transportation
  • Baggage Protection: up to $1,500 if your bags are lost, stolen, or damaged
  • Bag Delay: up to $500 to buy necessary personal items if your bags are delayed

24/7 Worldwide Emergency Assistance, non-insurance services provided by On Call International

  • Travel and medical assistance anywhere in the world!

CruiseCare is not in effect until the plan cost has been received by Azamara Club Cruises in addition to any cruise deposits due.

CruiseCare Policy Details

Please select your state of residence from the list below to download your full policy.

Departures on or after 8/1/2018


Purchases made on or after October 1, 2016 (for departures January 1, 2017 - July 31, 2018)

If you need to file a claim, please visit www.aontravelclaim.com

AZA_042318A