Why Cruise Care? To help protect you from the unexpected!

Enjoy some peace of mind, no matter what life throws your way. CruiseCare may help protect you before, during and after your voyage with cancellation and interruption benefits, sickness and accident medical services, and baggage protection.

Azamara CruiseCare

The Cancellation Penalty Waiver and Cruise Vacation Cancellation Enhancement Program - non-insurance features provided by Azamara

  • Cancellation Penalty Waiver: up to 100% of cash back for Azamara cancellation fees if you cancel for a specified reason
  • Cancel For Any Reason Cruise Vacation Enhancement: up to 90% of Azamara cancellation fees in the form of a future cruise credit if you cancel for any other reason

*Notice to Minnesota, Missouri and New York residents only: Trip Cancellation benefits are underwritten by Arch Insurance Company. In addition, Cancel for Any Reason credits can be purchased separate from the Travel Insurance Benefits. Contact 1-888-722-2195 for details.

Travel insurance benefits underwritten by Arch Insurance Company

  • Trip Interruption: up to 150% of total trip cost if you can't start or finish your cruise vacation because you're sick or hurt, there's a death in the family or another covered reason
  • Trip Delay: up to $500 for catch-up expenses
  • Accident Medical: up to $25,000 if you get hurt on your cruise vacation
  • Sickness Medical: up to $25,000 if you get sick on your cruise vacation
  • Emergency Medical Evacuation: up to $50,000 if you need emergency medical transportation
  • Baggage Protection: up to $1,500 if your bags are lost, stolen, or damaged
  • Bag Delay: up to $500 to buy necessary personal items if your bags are delayed

Worldwide Emergency Assistance, services provided by CareFree Travel Assistanceā„¢

Enjoy 24/7 global assistance during your trip. Services include:

  • CareFree Travel Assistanceā„¢
  • Medical Assistance
  • Emergency Services

CruiseCare is not in effect until the plan cost has been received by Azamara in addition to any cruise deposits due.

CruiseCare Plan Details

Please select your state of residence from the list below to download your full plan documentation.

Departures on or after May 18, 2022:

Departures between 12/1/2020 through 5/17/2022:

Departures between 8/1/2018 through 11/30/2020:

If you need to file a claim, please visit www.aontravelclaim.com