CANCEL FLEX

We understand that a trip can take a year to save for, but only a second to ruin. While LeisureCare can’t do anything to prevent the unexpected, travelers can purchase LeisureCare to help cover their travel investment.

Travel Insurance Benefits – Underwritten by Arch Insurance Company
Cancel Flex
Reimbursement may be available for non-refundable payments or deposits you made to your trip if a participating traveler cancels their trip 3 or more days prior to the scheduled departure date for other than a covered reason
75% of cancellation fee maximum trip cost of $25,000
Trip Cancellation/Interruption
Reimbursement may be available for unused prepaid expenses if a participating traveler cancels or interrupts their trip due to a covered reason
up to total trip cost, maximum trip cost of $25,000
Trip Delay
Reimbursement may be available for the cost of additional accommodations and traveling expenses if a participating traveler is delayed for 12 or more hours en route to their trip
up to $1,000
Missed Connection
Reimbursement may be available to refund additional covered expenses if you experience a common carrier delay caused by inclement weather for 3 or more hours
up to $1,000 ($200/day)
Accident/Sickness Medical Expense
Reimbursement may be available if a participating traveler gets sick or hurt on their trip
up to $50,000 each
Emergency Evacuation/Repatriation of Remains
Coverage if a participating traveler needs emergency medical transportation
 up to $75,000
Baggage and Personal Effects
Reimbursement may be available if things are lost, stolen or damaged
up to $1,500
Bag Delay
Reimbursement may be available for the purchase of necessary items if a participating travelers’ bags are delayed for 24+ hours
up to $500

Worldwide Emergency Assistance, services provided by CareFree Travel Assistance™

Enjoy 24/7 global assistance during your trip. Services include:

  • CareFree Travel Assistance™
  • Medical Assistance
  • Emergency Services

Within the U.S. and Canada: 1.877.303.5909 | Outside the U.S. and Canada, call collect: 1.516.342.4594

For more information on the general features and pricing of Travel Protection Plans, click here.

LeisureCare Travel Insurance Policy Details

Select your state of residence from the list below. Select ‘other’ if your state is not listed.

If you purchased your policy on or after 4/23/2025:


If you purchased your policy between 12/1/2023 and 4/22/2025:


If you purchased your policy between 1/4/2023 and 11/30/2023:


If you purchased your policy between 4/6/2022 and 1/3/2023:

If you need to file a claim, please visit www.aontravelclaim.com