Cancel For Any Reason Travel Protection

Pre-Travel Penalty Waiver*

Provided by Traterra (non-insurance features)

Cancel for Any Reason:
Clients may cancel their reservation for any reason at any time prior to departure and all Traterra hotel, airline and other ground supplier penalties are waived, including any normally non-refundable airfares provided that they were arranged by Traterra. Travelers will receive a full refund (excluding the cost of Travel Protection). Please note that this does not reimburse “no-show” situations where clients do not check in, denied boarding situations, additional costs incurred as a result of a change in the per person occupancy rate, or unused or partially used components or features.

No Revision Fees:
All Traterra-imposed revision fees are waived and are available for unlimited use so long as the Cancel for Any Reason Protection remains on the reservation. Supplier-imposed fees such as airline/hotel revision penalties will be refunded for the first revision instance. If used to waive supplier-imposed fees, Cancel for Any Reason Protection will need to be reapplied to the reservation at half of the original price in order to maintain the program benefits or the traveler is subject to any subsequent revision or cancel fees.

Price Guarantee:
If the hotel portion of the vacation price on any Mexico, Caribbean, Hawaii and Central America destination decreases after the booking is made, the traveler may request the lower rate. The Price Guarantee also applies for the air portion for Charter or Value Flight airfares only. For the Price Guarantee to apply to the hotel portion of the reservation, the price adjustment must be made to the reservation while the lower Traterra rate is available.

Hurricane Travel Credit:
If a Category One or greater hurricane disrupts a vacation for 24 hours or more, travelers will receive a refund for unused or interrupted vacation nights plus a future vacation discount certificate. Valid for vacations departing June-November. Future vacation certificate amounts: $100 per adult & $50 per child for charter vacations and $25 per person for scheduled air and hotel-only vacations. Hurricane Travel Credits apply if traveler is displaced and a comparable hotel of equal or greater value is not provided.

* Notice to MN, MO & NY residents only: You are not required to purchase the Post-Departure Travel Insurance in order to purchase the Pre-Travel Penalty Waiver. Contact 1-877-538--3815 for details.

Post-Departure Travel Insurance - Underwritten by Arch Insurance Company
Trip Interruption Up to total trip cost if you interrupt due to sickness, injury, death and other covered reasons
Trip Delay Up to $500 ($200/day) for catch-up expenses if your vacation is delayed due to carrier-caused delays - including weather, unannounced strike and more
Accident Medical Up to $10,000 to cover medical treatment, hospitalization and more if you become injured on your vacation
Sickness Medical Up to $10,000 to cover medical treatment, hospitalization and more if you become sick on your vacation
Baggage Loss Up to $1,000 if your luggage or personal items are lost, stolen or damaged
Baggage Delay Up to $300 to cover the purchase of necessary items if your bags are delayed for 24+ hours
Emergency Medical Evacuation / Repatriation Up to $30,000 to cover emergency medical transport
Accidental Death & Dismemberment Air Common Carrier Up to $20,000 to cover loss of life or limb

Worldwide Emergency Assistance, services provided by CareFree Travel Assistance™

Enjoy 24/7 global assistance during your trip. Services include:

  • CareFree Travel Assistance™
  • Medical Assistance
  • Emergency Services

For more information on the general features and pricing of Travel Protection Plans, click here.




Travel Protection Policy Details

Applicable only for travel bookings prior to January 3, 2019

Please select your state of residence from the list below to download your full policy:
- valid for departures through 12/12/18 only


If you need to file a claim, please visit www.aontravelclaim.com